TERMS AND CONDITIONS

1. Introduction 

This website is operated by  Bluebizz Soft Technologies Pvt Ltd. Whenever we refer to “we,” “us,” or “our,” we mean Crimsonblossom. Similarly, when we mention “you” or “your,” we are referring to you, our valued customer. 
 

These Terms and Conditions govern your access to and use of our website, products, and services. By visiting or using our website, you agree to comply with and be bound by these terms. Please read them carefully before using our services. 
 

If you do not agree to these terms, we ask that you refrain from using our website. These terms are intended to ensure a safe and effective browsing and shopping experience for all users. We reserve the right to modify these terms at any time, and any changes will be effective upon posting. 
 

By continuing to use the website, you confirm your acceptance of any changes to these Terms and Conditions. We encourage you to review them regularly to stay informed about any updates. 

2. Acceptance of Terms 
 

When you use our website, you are entering into a legally binding agreement with  Bluebizz Soft Technologies Pvt Ltd that is governed by these Terms and Conditions. By accessing or browsing the website, you agree to follow and adhere to these terms. 
 

If you are accessing the website on behalf of an organization, you confirm that you have the authority to bind that organization to these terms. Additionally, you agree that you are of legal age to enter into contracts under the laws of India. 

If you disagree with any part of these terms, we advise you to discontinue the use of our website. Continued use of our services will be considered as your acceptance of the revised terms. 

3. Eligibility to Use the Website 
 

To use our website, you must be at least 18 years old and capable of forming a legally binding contract. By using our website, you represent and warrant that you meet these eligibility criteria. 

If you are under the age of 18, you may only use our website under the supervision of a parent or legal guardian who agrees to be bound by these Terms and Conditions. We do not knowingly collect or solicit personal information from individuals under the age of 18. 
 

We reserve the right to refuse access to our services to any individual who does not meet the eligibility requirements or violates any of the terms outlined here. 

4. User Responsibilities 
 

As a user of our website, you agree to use our services responsibly and comply with all applicable laws and regulations. You are solely responsible for maintaining the confidentiality of your account information, including your username and password, and for all activities that occur under your account. 

You agree not to engage in any activities that could disrupt or harm our website or the experience of other users. This includes, but is not limited to, hacking, spamming, or uploading harmful content. By using our services, you ensure that you will not violate any local, state, or national laws. 

Failure to comply with these responsibilities may result in the suspension or termination of your access to our website, at our discretion. 

5. Prohibited Activities 
 

You are prohibited from using our website to engage in any unlawful activities, including but not limited to: violating intellectual property rights, fraud, harassment, defamation, or any other conduct that is harmful to our business or other users. 

Additionally, you must not use our platform for any activities that might interfere with the normal functioning of the website. This includes attempting to bypass security measures, uploading malicious software, or engaging in data mining activities. 

Failure to adhere to these prohibitions will lead to immediate termination of your access to the website and could result in legal action being taken. 

6. Account Registration and Security 
 

When you register for an account on our website, you agree to provide accurate, complete, and up-to-date information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. 

We recommend that you choose a strong password and take reasonable precautions to protect your account. If you suspect any unauthorized use of your account, please notify us immediately so that we can take necessary action to secure your information. 
 

In order to enhance the safety and security of our platform, we may periodically ask you to update your credentials or confirm your identity. However, we are not responsible for any loss or damage caused by your failure to secure your account. 
 

7. Content Ownership and Usage Rights 
 

All content on our website, including text, images, graphics, logos, and trademarks, is owned by  Bluebizz Soft Technologies Pvt Ltd or its licensors. You are granted a limited, non-exclusive, and non-transferable license to access and use the content solely for personal and non-commercial purposes. 
 

You are prohibited from copying, reproducing, modifying, or distributing any part of the website’s content without express written permission from  Bluebizz Soft Technologies Pvt Ltd. Unauthorized use of any content from our website is a violation of our intellectual property rights.
 

Any content that you upload or submit to our website remains your property, but by submitting it, you grant us a license to use, modify, and display it in connection with the operation of our services. 

8. Third-Party Services and Integrations 
 

Our website may feature third-party services, applications, or links to external websites that are not under our control. These third-party services are provided for your convenience, and we do not endorse or take responsibility for their content, accuracy, or availability. 

We encourage you to review the terms and privacy policies of any third-party services you interact with while using our website. We are not liable for any damages or issues that arise from your use of third-party services. 

By using our website, you agree to hold us harmless from any claims or losses related to third-party services. 
 

9. Pricing and Product Information 
 

We strive to provide accurate and up-to-date product information on our website, including pricing, descriptions, and availability. However, errors may occasionally occur, and we reserve the right to correct any inaccuracies or change product details without prior notice. 

Prices listed on our website are in Indian Rupees (INR) and are subject to change. Any discounts or special offers will be clearly stated, and we reserve the right to cancel or modify them at our discretion. 
 

In the event that a product you ordered is listed at an incorrect price, we will inform you as soon as possible, and you will have the option to either proceed with the purchase at the corrected price or cancel your order. 

10. Order Acceptance and Cancellations 
 

Once you place an order on our website, we will send you an order confirmation email. However, this does not guarantee the acceptance of your order. We reserve the right to refuse or cancel any order at our discretion, for reasons including but not limited to product availability, errors in pricing or product descriptions, or suspicion of fraudulent activity. 

If your order is canceled after payment has been made, we will issue a full refund. You may also cancel an order before it is processed by contacting us directly. Once an order has been shipped, it cannot be canceled. 

By placing an order, you agree to these terms and understand that certain conditions may apply regarding cancellation and refunds. 

11. Shipping and Delivery Policies 
 

We take great care in ensuring that your order is delivered promptly and in perfect condition. Once your order is confirmed, we will process it and hand it over to our trusted delivery partners for shipping. Please note that shipping times may vary depending on your location, product availability, and external factors beyond our control. 

While we make every effort to fulfill orders quickly, delays may occur. If you experience any issues with the delivery, such as a delay or damaged product, please contact our customer support team so we can assist you promptly. We aim to resolve any delivery-related concerns as quickly as possible. 
 

Please be aware that all shipping charges, including taxes and duties, will be clearly communicated to you during the checkout process. You are responsible for any additional charges once the product has been delivered. 

12. Return and Refund Policies 
 

We want you to be completely satisfied with your purchase. If for any reason you are not happy with the product, we offer a return and refund process within the conditions stated on our website. To ensure a smooth return experience, please carefully follow the instructions provided. 

Returned items must be in their original, unused condition with all packaging intact. Once we receive the returned item, we will inspect it and initiate the refund process, typically through the same method used for payment. Please note that shipping charges are non-refundable, and you may be responsible for return shipping costs. 

In some cases, certain products may not be eligible for return, such as customized or perishable items. These exceptions will be clearly communicated during the product purchase process. 

13. Data Privacy and Security 
 

At Crimsonblossom, we are committed to safeguarding your personal information. Our Privacy Policy outlines the ways we collect, store, and protect your data. By using our website, you agree to the practices outlined in our Privacy Policy, which is designed to keep your information safe. 
 

We use industry-standard security measures to protect your data from unauthorized access. However, while we strive to implement the best security practices, no online transmission or storage of data is completely secure. We encourage you to take reasonable precautions to protect your personal information, including using strong passwords for your account. 

In case of any data breach or security incident, we will notify you as soon as possible and take necessary actions to mitigate the risk. 
 

14. Intellectual Property Rights 
 

All content, including text, images, logos, and other materials provided on our website, is protected by intellectual property laws. This content is the property of  Bluebizz Soft Technologies Pvt Ltd or its licensors, and it is intended solely for personal, non-commercial use. 
 

You are not permitted to use, copy, modify, or distribute any content from our website without prior written consent from us. Unauthorized use of our intellectual property can result in legal consequences, and we will take appropriate action to protect our rights. 

By using our website, you agree to respect the intellectual property rights of others and refrain from any actions that may infringe upon them. 

15. Limitation of Liability 
 

While we make every effort to ensure the accuracy and quality of the services and products we offer, we cannot guarantee that our website or services will be error-free or completely secure. You agree that your use of the website is at your own risk, and we will not be liable for any damages arising from the use of our services or products. 

This includes, but is not limited to, direct, indirect, incidental, or consequential damages resulting from website errors, product defects, or delays in delivery. Our liability is limited to the maximum extent permitted by applicable law, and in no case will it exceed the amount you paid for the specific service or product that caused the issue. 

By using our website, you acknowledge and accept these limitations on liability. 

16. Disclaimer of Warranties
 

The services and products offered on our website are provided on an "as is" and "as available" basis. We do not make any warranties or representations, either express or implied, regarding the quality, accuracy, or completeness of the website's content, products, or services. 

We do not guarantee that our website will be free of errors, interruptions, or delays, and we do not warrant that the website will meet your specific requirements or expectations. Any reliance on the content or services provided by our website is at your own discretion and risk. 
 

By accessing our website, you agree to these terms and accept that we are not responsible for any loss or damage resulting from the use of our website or services. 

17. Indemnification 
 

You agree to indemnify, defend, and hold harmless  Bluebizz Soft Technologies Pvt Ltd and its affiliates, employees, agents, and third-party partners from any claims, losses, liabilities, and expenses (including legal fees) arising out of your use of our website, violation of these Terms and Conditions, or infringement of any third-party rights. 
 

This includes any misuse of the website or its services, whether intentional or accidental, that results in damages, disputes, or legal actions. You acknowledge that you are responsible for any damages caused by your actions on the website and agree to cooperate fully in defending any claims brought against us. 
 

We reserve the right to assume the exclusive defense of any matter subject to indemnification and you agree to assist us as needed. 
 

18. Termination of Use 
 

We reserve the right to suspend or terminate your access to our website at any time, without notice, for any reason that we deem appropriate. This includes, but is not limited to, violations of these Terms and Conditions or fraudulent activities. 
 

If your account is terminated, you will no longer have access to any services or products provided through the website. Any obligations or liabilities incurred before the termination will remain in effect, and we may still enforce certain provisions of these Terms and Conditions, such as those related to intellectual property or indemnification. 
 

If you wish to stop using our services, you may request the termination of your account. However, certain restrictions may apply based on the nature of your use or transactions. 
 

19. Changes to Terms and Conditions 
 

We may update or modify these Terms and Conditions from time to time to reflect changes in our business practices, legal requirements, or technological developments. We will post any changes on this page, and the updated terms will be effective as soon as they are posted. 
 

It is your responsibility to review these Terms and Conditions periodically for any updates. Continued use of our website after changes have been made constitutes your acceptance of the new terms. 
 

If any changes to the Terms and Conditions are not acceptable to you, you should stop using our website and services immediately. 
 

20. Governing Law and Dispute Resolution 
 

In the event of any disagreement or dispute, we encourage you to first try to resolve the issue informally by contacting our customer support team. If a resolution cannot be reached, the dispute will be handled in accordance with applicable legal procedures in India. 
 

By using our website, you consent to the exclusive jurisdiction and venue of the courts in India for any disputes related to these Terms and Conditions.